Massachusetts Cosmetology Board 2026: Lookup & Renewal

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Massachusetts license, renewal, lookup and PSI exam help • 2026

Choose the Correct Board, Portal or Exam Route

Use this Massachusetts guide to check a professional, salon or school license, contact the Boston Board office, renew or reinstate a credential, prepare for PSI testing and request official license verification.

The legal agency name is the Massachusetts Board of Registration of Cosmetology and Barbering. This independent website does not issue licenses, access state accounts or provide official PSI examination questions.

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August 2026 portal transition: Massachusetts announced that ePLACE access for Cosmetology and Home Inspectors would end July 29, 2026 at 5:00 p.m. Eastern and that eLIPSE was scheduled to open August 3 at 8:00 a.m. Eastern. During or immediately after migration, older Mass.gov pages may still show ePLACE instructions. Use the transition notice and current Board page before starting a transaction.

Massachusetts Licensing Task Helper

Choose the action you need. This static helper does not connect to Massachusetts, MyMassGov, eLIPSE, ePLACE or PSI.

Select a task to receive a practical starting route.

What Is the Massachusetts Cosmetology Board?

The official agency is the Massachusetts Board of Registration of Cosmetology and Barbering. It regulates cosmetology, barbering and electrology and issues credentials to qualified individuals, businesses and schools.

Massachusetts law requires the appropriate Board-issued license before a person performs services within the regulated scope. Search the current public record before working, hiring, renting salon space or booking a regulated service.

Board of Cosmetology MA Phone Number and Boston Address

Board phone 617-701-8792

Use for license eligibility, renewal, reinstatement, verification and Board-policy questions.

Board email Licensing instructions

cosmetologyandbarberingboard@mass.gov

Current Boston address One Federal Street

Suite 600, Boston, MA 02110-2012.

PSI exam support 855-340-0093

Use for PSI accounts, scheduling, cancellations, test delivery and score reports.

Outdated-address warning: the May 2025 PSI bulletin still displays 1000 Washington Street in some sections. Current Mass.gov Board pages list One Federal Street, Suite 600. Confirm the correct destination before mailing documents or traveling.
Do not assume walk-in service: contact the Board or review current Mass.gov directions before visiting the Boston office. Many licensing and verification actions are handled online or by mail.

Board Office, Portal or PSI: Who Handles Your Problem?

Your problem Correct route Prepare before contacting
Eligibility, renewal rule, lapsed status or reinstatement Massachusetts Board Legal name, license number, credential type, status and expiration date
Current public license status Check an Occupational Board License License number or legal name and business information
Portal transition, MyMassGov account or license linking eLIPSE how-to guides MyMassGov email, identity information and license details
Exam application status or Board approval PSI processing / Board Application email, legal name, credential and submitted documents
PSI login, scheduling, cancellation or score report PSI — 855-340-0093 PSI account email, eligibility notice and appointment information
Certified proof for another state or organization Formal verification request License type, recipient instructions and required regulatory form

Massachusetts Board of Cosmetology License Lookup

Massachusetts provides a free public license-search service for individuals, businesses and schools. Use it before hiring, booking, renting space, enrolling or relying on a renewal receipt.

Open the official Check a License page

Use the current Mass.gov occupational-board search route instead of a private directory or an old wall certificate.

Search by license number first

The complete license number is usually the most precise identifier. When it is unavailable, use the legal name, license type, business name or business address.

Select the correct credential category

Separate registered cosmetologist, aesthetician, manicurist, instructor, barber, electrologist, salon, shop and school records.

Open the detailed result

Compare the legal name, credential number, license type, status, expiration date, address and any public complaint or disciplinary information.

Search the business separately

An active individual license does not prove that the salon, booth, shop or school location holds the required business credential.

Save dated proof

Save or print the complete result when an employment, service, insurance, rental or enrollment decision depends on the current status.

Do not rely on a wall certificate alone. A printed credential can show an old expiration, address or status. Use the official public record for a current check.
Open Official Check a License

Free License Lookup vs $15 Formal Verification

Service Best use Fee and processing
Free public lookup Routine status, license type, expiration and business checks by clients, employers and the public No public search fee
Formal verification letter Official proof requested by another state, employer, school or organization $15 per letter; the Board’s specific page advises allowing approximately two weeks

Who can request formal verification?

The Board’s verification page says formal verification is available to a person who currently holds or previously held a Massachusetts cosmetology or barbering credential. Members of the public should use the free public search.

Formal verification preparation

  • Identify the exact Board and license category.
  • Enter the license holder’s last name and current contact details.
  • Add special instructions from the receiving organization.
  • Upload the receiving board’s regulatory form when applicable.
  • Pay $15 for each requested letter.
  • Save the confirmation and monitor the request until its status closes.
Transition issue: the Board’s older verification page still describes ePLACE and says paper or mailed requests are not accepted. Because the Board is moving to eLIPSE, open the transition notice or email the Board before submitting through an older portal link.
Read Board Verification Instructions Check the Portal Transition Notice

Massachusetts Cosmetology License Status Decoder

Status Plain-English meaning Safe next action
Active / Current The credential appears current on the search date. Confirm the exact license type, expiration, address and public restrictions.
Pending / In Review An application, renewal or other transaction has not reached final approval. Review portal notices and do not treat pending as an issued active license.
Expired The credential passed its expiration date. Check ordinary late renewal, reinstatement or the lapsed-license route.
Lapsed Massachusetts treats a cosmetology, barbering or electrology license as lapsed when it has not been renewed within three years of expiration. Use the lapsed-license application and required examination process.
Probation / Conditional The license may remain active subject to stated conditions. Read the public order, effective dates and service restrictions.
Suspended / Revoked Ordinary practice authority is stopped or withdrawn. Follow the disciplinary order; renewal does not cancel discipline.
No result The public search did not match the information entered. Retry the license number, legal name, former name and correct credential category.

Massachusetts ePLACE and eLIPSE Portal Transition

Massachusetts announced that the Board of Registration of Cosmetology and Barbering would move from ePLACE to eLIPSE on August 3, 2026 at 8:00 a.m. Eastern.

ePLACE cutoff

July 29 at 5:00 p.m.

The transition notice says ePLACE access for Cosmetology and Home Inspectors would end at this time.

eLIPSE launch

August 3 at 8:00 a.m.

Use current Mass.gov guidance to confirm that the launch is complete before starting a transaction.

Login identity

MyMassGov

eLIPSE uses Massachusetts account credentials and guides users through locating and linking an existing license.

Transition-safe steps

  • Open the official transition announcement before using a saved portal bookmark.
  • Do not submit the same application or payment through two systems.
  • Use the eLIPSE linking guide before creating or connecting an account.
  • Keep the legal name, birth information and license details consistent.
  • Save screenshots or confirmation numbers if a transaction is interrupted.
  • Email the Board when an older Mass.gov page and the transition notice conflict.
Duplicate-account warning: do not create several MyMassGov accounts simply because an existing license is missing. First review the license-linking guide and contact support.
Read the Transition Announcement Open eLIPSE How-to Guides

Massachusetts Cosmetology License Renewal

Look up the license before paying so you know whether the record is active, recently expired, more than two years expired or already lapsed.

Check the current record

Confirm the license type, number, status and exact expiration date through the official public search.

Review the mailed renewal notice

Massachusetts says renewal notices are mailed to the address on file approximately 60 days before expiration.

Use the current portal route

Follow the August 2026 transition notice and current Board guidance rather than an old saved ePLACE link.

Complete required declarations and documents

Current eLIPSE renewal guidance says occupational-board renewals require a completed DOL CORI form.

Review the total before payment

Check the base renewal fee, any $57 late charge and the payment-method convenience fee.

Save proof and recheck status

Keep the submission confirmation and receipt, then confirm the new expiration date through Check a License.

Information from an older ePLACE renewal notice

The Board’s existing renewal page says the legacy online process may use a Record ID and authorization code. It also describes recovering those codes with the license number, license serial number and the final four digits of the SSN or FEIN. Under eLIPSE, account-linking fields may differ, so preserve the notice but follow the current eLIPSE guide.

Mail renewal: the existing Board page also describes returning the hard-copy renewal application by mail to One Federal Street. Confirm that the form and mailing option remain current during the portal migration before sending documents or payment.
Open Board Renewal Instructions Open eLIPSE Renewal Guidance

Massachusetts Renewal Dates and License Cycles

Credential Renewal timing Frequency
Registered cosmetologist Birthday Biennial — every two years
Registered operator Birthday Biennial — every two years
Registered manicurist Birthday Biennial — every two years
Instructor or demonstrator Birthday Biennial — every two years
Aesthetician or aesthetician instructor Birthday Biennial — every two years
Cosmetology salon, booth shop, manicuring shop, booth renter or aesthetic shop December 31 of even-numbered years Biennial — every two years
Cosmetology, aesthetics, manicuring school or advanced training institute December 31 of even-numbered years Biennial — every two years
Practical reminder: personal and business licenses can have different expiration dates. Renewing the professional license does not automatically renew a salon, booth, shop or school.

Massachusetts Cosmetology Renewal Fees

Credential or action Official listed fee Use
Registered cosmetologist, manicurist or aesthetician $68 Biennial personal-license renewal
Cosmetology or aesthetics instructor $68 Instructor credential renewal
Cosmetology salon, manicuring shop or aesthetic shop $82 Business-location renewal
Cosmetology, manicuring or aesthetics school $338 School-license renewal
Late renewal $57 extra Added to the ordinary fee after expiration
Certified statement or verification letter $15 Official registration or verification service
Duplicate license $17 Replacement physical credential
Name change $27 Formal record and credential update
Returned check or electronic payment $23 Returned or unsuccessful transaction charge

Online convenience charges

Credit card

2.39%

Convenience charge listed in the Massachusetts occupational-board renewal guidance.

Debit card

2.09%

Convenience charge for qualifying online debit-card transactions.

ACH / electronic check

$0.35

Flat transaction charge listed for an electronic-check payment.

Before paying: Board application and licensing fees are generally non-refundable. Confirm the credential, transaction type and expired-status route before submitting.
Check the Official Fee Schedule

Expired, Reinstatement and Lapsed-License Routes

License situation Correct starting route Important warning
Active and renewal is available Standard renewal through the current portal Renew before the displayed expiration date.
Recently expired Ordinary renewal plus the applicable $57 late charge A late-payment option does not prove authority to work while expired.
Expired more than two years but less than three years Contact the Board for the applicable reinstatement form Do not repeatedly submit an ordinary renewal payment.
Not renewed within three years Lapsed-license reinstatement Massachusetts treats the credential as lapsed.
Lapsed cosmetology license $136 lapsed-license application and written-practical examination PSI approval is required before scheduling.
Suspended or revoked Follow the disciplinary order and Board instructions Renewal or reinstatement does not override discipline.

Lapsed cosmetology application documents

  • A recent 2-inch by 2-inch photograph.
  • A copy of a driver’s license or another government-issued photo ID.
  • A notarized Criminal Offender Record Information acknowledgement form.
  • The completed lapsed-license application.
  • The non-refundable $136 application fee.
  • Copies of every form and document submitted.
  • PSI approval before examination scheduling.
Instructor exception: the official lapsed-license page describes limited exam exceptions involving an active instructor license or an active underlying professional license. Confirm the exact exception with the Board before relying on it.
Practice warning: an application, exam appointment or payment does not make an expired or lapsed credential active.
Open Lapsed-License Instructions

Massachusetts First-License Requirements

Initial applicants generally complete a Massachusetts-approved training program, submit the application package and pass the required written theory examination.

License path Minimum training Application fee
Cosmetologist 1,000 hours $68
Aesthetician 600 hours $68
Manicurist 100 hours $68
Barber 1,000 hours $20
Electrologist 1,100 hours $97
180-day application rule: Massachusetts application pages state that an incomplete licensing application may be held open for 180 days. After that period it can be treated as abandoned, requiring a new application and payment.
Massachusetts student

Complete an approved program

Confirm the school and exact program appear in Massachusetts licensing records before enrollment.

Licensed elsewhere

Use the transfer route

Out-of-state and foreign professionals should use the Massachusetts transfer application rather than starting an ordinary first-time school application.

For wider school, application, reciprocity and state-board guidance, use the site’s cosmetology license guide.

Massachusetts PSI Exam Application Checklist

The May 2025 PSI Test Taker Guide contains a seven-page Massachusetts testing application. PSI warns that incomplete packages are returned rather than held for missing documents.

Complete before submitting

Application package

  • Complete every applicable page legibly.
  • Use the legal name shown on the testing ID.
  • Sign every required section.
  • Obtain notarization where the form requires it.
  • Have the school director complete the school certification.
  • Answer every security and background question.
  • Complete the CORI acknowledgement.
  • Complete the correct identity-verification section.
Avoid a returned package

Submission problems

  • Do not omit school certification.
  • Do not leave a background answer blank.
  • Do not use a nickname that differs from the government ID.
  • Do not omit requested legal name-change documents.
  • Do not fax the application.
  • Do not schedule before PSI sends approval.

Where the current PSI bulletin sends the application

The current PSI bulletin instructs applicants to email the completed application package to MACOSprocessing@psionline.com. It says faxed applications are not accepted. Save the sent email, attachments and delivery confirmation.
Approval timing: PSI states that once it processes the package, the application remains pending Massachusetts Board approval. The bulletin does not provide an estimated Board-approval timeline or routine status updates.

Massachusetts State Board Cosmetology Test Through PSI

Massachusetts uses the PSI National Master Cosmetology Theory Test. The current guide is marked revised May 1, 2025.

Scored items

110

Questions included in the final score.

Experimental items

10

Unscored questions are mixed into the test.

Testing time

120 minutes

Two hours for the theory examination.

Passing score

70%

Minimum score stated in the PSI guide.

PSI item Current guide Practical action
Theory-test fee $155 Pay when scheduling after approval; the fee is non-refundable and non-transferable.
Eligibility period 12 months Schedule and take the test before eligibility expires.
Cancellation deadline At least 48 hours Receive confirmed cancellation or rescheduling from PSI.
Arrival At least 30 minutes early Allow time for check-in and identification review.
Identification One valid government-issued ID The legal name must exactly match PSI registration.
Exam format Closed book Use references for preparation, not during testing.
PSI support 855-340-0093 Use for login, scheduling, cancellation and duplicate score reports.
Do not create another PSI account. The bulletin warns that duplicate accounts can prevent the system from locating the correct applicant and eligibility record.

Massachusetts Cosmetology Exam Topic Weights

Use the official content percentages to prioritize study time. Safety and infection control is the largest section.

Safety and Infection Control
25%
Hair, Scalp, Skin and Nail Analysis
15%
Chemical Services
15%
Nails
13%
Haircutting
12%
Hairstyling
6%
Skin Care
6%
Hair Removal
4%
Client Consultation
2%
Makeup
2%
Study priority: safety and infection control, analysis, chemical services, nails and haircutting represent 80% of the official scored outline.
Open the Official PSI Test Taker Guide

PSI-Weighted Study Planner

Choose your total study time. The planner divides it according to the current official topic percentages.

Choose 2, 5 or 10 hours to create a weighted study plan.

Massachusetts Cosmetology Practice Test

These are original independent study questions. They are not official PSI questions, copied test-bank items, leaked content or a prediction of the live examination.

Official PSI practice test: PSI says its paid practice test is the only practice test officially recognized by PSI and that a strong practice score does not guarantee passing the licensing test.

1. What should happen before a reusable nonporous implement is disinfected?

Answer: A. Cleaning removes visible material before the item is disinfected according to the product label.

2. Which pH value is neutral?

Answer: C. A pH of 7 is neutral; lower numbers are acidic and higher numbers are alkaline.

3. What should be reviewed before beginning a chemical hair service?

Answer: B. Consultation and analysis help determine whether the proposed service and formula are appropriate.

4. Which item is normally discarded after one client because it is porous and single use?

Answer: C. A porous disposable applicator cannot be properly disinfected for reuse.

5. What is the largest topic on the current Massachusetts PSI cosmetology theory outline?

Answer: C. Safety and Infection Control represents 25% of the official content outline.

6. How often does a Massachusetts registered cosmetologist generally renew?

Answer: C. The Massachusetts fee schedule lists registered cosmetologist renewal on the birthday, biennially.

7. When does a Massachusetts cosmetology license become lapsed?

Answer: B. Massachusetts treats the credential as lapsed when it has not been renewed within three years.

8. How many statutory seats are on the Massachusetts Board?

Answer: C. Massachusetts General Laws establish a nine-member Board.

9. How long is PSI test eligibility valid under the current guide?

Answer: C. The PSI guide states that test eligibility remains valid for one year.

10. What is the listed fee for a formal Massachusetts license-verification letter?

Answer: B. Public status search is free, while a formal verification letter is listed at $15 each.

11. Which translation dictionary may PSI allow in the testing room?

Answer: B. The PSI guide describes a printed word-to-word dictionary without definitions, electronic features, loose pages or notes.

12. What should a candidate do when an older PSI account already exists?

Answer: B. PSI warns against duplicate accounts because they can interfere with applicant and eligibility matching.
Complete the questions and select “Score My Practice Test.”

PSI Test-Day, Language and Accommodation Checklist

Before the appointment

Protect your eligibility and fee

  • Use the PSI account linked to your approval.
  • Confirm the test, language, delivery method, date and time.
  • Cancel or reschedule with confirmed notice at least 48 hours before testing.
  • Resolve a legal-name or identification problem before test day.
  • Use the current test-center address shown in the appointment confirmation.
On test day

Avoid denied admission

  • Arrive at least 30 minutes early.
  • Bring a valid government-issued photo ID.
  • Make sure the ID name exactly matches registration.
  • Do not bring prohibited electronics or study materials.
  • Do not arrive after the examination start time.

Languages listed in the PSI guide

The testing application lists English, Vietnamese, Spanish, Portuguese and Simplified Chinese. Applicants who need a different language are instructed to contact PSI processing.

Translation-dictionary rules

  • Use only a direct word-to-word printed dictionary.
  • Definitions are not permitted.
  • Electronic translation dictionaries are not permitted.
  • Loose pages, handwriting and notes are not permitted.
  • The test administrator may inspect the dictionary before and after testing.

Accommodation-document checklist

  • Register for the test before requesting an accommodation.
  • Provide documentation from the diagnosing medical authority or learning institution.
  • Use professional letterhead.
  • Describe the disability and testing-related limitations.
  • State the recommended accommodation or modification.
  • Include the provider’s name, title and telephone number.
  • Include the provider’s original signature.
ID-document conflict: an older PSI administrator document referred to two forms of identification. The newer May 2025 candidate guide describes one valid government-issued ID. Follow the current candidate guide and appointment confirmation.

How Many Members Are on the Massachusetts Board?

The statutory answer is nine members.

Massachusetts General Laws establish a Board of Registration of Cosmetology and Barbering consisting of nine members appointed by the governor.

Representation Seats Statutory role
Licensed industry members 8 School owner, cosmetologist, shop owner, vocational educator, two master barbers, electrologist and aesthetician
General public 1 A public representative without direct affiliation with cosmetology, barbering or electrology practice
Total statutory membership 9 Members serve three-year terms subject to appointment and vacancy provisions
Seats vs current roster: nine is the legal number of seats. The live appointments page can show vacancies, expired terms or members continuing until successors are appointed.
Read Massachusetts General Laws Section 42 Check the Live Board Roster

Individual, Salon, Booth, Shop and School Licenses

Record What it covers What it does not prove
Individual cosmetologist, aesthetician or manicurist The named professional’s regulated personal credential The salon, booth or business location is separately licensed
Cosmetology salon, manicuring shop or aesthetic shop The listed business category and physical location Every worker holds the correct active personal credential
Booth shop or booth renter The displayed booth-related business or professional arrangement Other salon and personal-license requirements are satisfied
Cosmetology or aesthetics school The approved or licensed training institution and location A particular student completed hours or became licensed
Instructor The individual’s teaching credential The school or program is separately approved

When a salon needs a new application

  • A new owner must apply for a new salon license.
  • A new address requires a new salon license.
  • A renovation or changed floor plan can require a Salon Expansion Application.
  • Massachusetts says multiple Type 1 cosmetology salons cannot operate within the same space.
Open Massachusetts Salon Instructions

Name, Address and Duplicate-License Actions

Address change

Update before renewal mail

Renewal notices go to the address on file. Update the licensing record instead of relying on mail forwarding.

Legal name change

Prepare legal proof

Use marriage, divorce, court or other accepted documents when the license, portal, PSI registration and identification do not match.

Duplicate license

Replacement fee: $17

A duplicate creates another physical credential; it does not change an expired, suspended or lapsed status.

Physical-license delivery: the Board’s existing amendment page says a processed license should generally arrive by mail within two to three weeks and advises contacting the Board if six weeks pass after processing without delivery. Confirm current eLIPSE procedures during the transition.
Open Change and Duplicate Instructions

Massachusetts Complaints and Disciplinary Records

Verify the correct professional or business record and collect a factual timeline before submitting a complaint.

Identify

Save the exact license record

Record the legal name, license number, credential type, address, status and expiration date.

Document

Create a factual timeline

Keep receipts, appointments, photographs, messages, dates and a clear description of the conduct.

Submit

Use the official DOL route

Choose the correct Board, attach relevant evidence and save the complaint confirmation or case number.

How to read disciplinary reports

  • DOL publishes summaries of final disciplinary actions.
  • The current-year report is generally updated quarterly.
  • Historical reports cover a limited number of prior years.
  • Older records can require a public-records request.
  • The report does not include every type of suspension or unresolved allegation.
No visible action is not absolute proof. Open complaints may not appear as final discipline, and the report states that some child-support and emergency suspensions are not included.
File an Official Complaint Check DOL Disciplinary Reports

Official Massachusetts Action Links

Use these government and PSI pages for current status, final submission, payment, testing and legal decisions.

Board home

Agency information

Current contact details, license services, laws, meetings and consumer resources.

Open Board Home
License lookup

Check a License

Search a Massachusetts professional, business or school credential.

Open License Search
Portal migration

eLIPSE guides

Review account, license-linking, payment, receipt and license-management instructions.

Open eLIPSE Guides
Examination

PSI Test Taker Guide

Application, fee, scheduling, languages, ID, accommodations and examination outline.

Open PSI Guide

Massachusetts Cosmetology Board FAQs

What is the official Massachusetts cosmetology board name?

The official name is the Massachusetts Board of Registration of Cosmetology and Barbering. It regulates cosmetology, barbering and electrology and licenses qualified individuals, businesses and schools.

What is the Board of Cosmetology MA phone number?

The Board of Cosmetology and Barbering Services Administration phone number is 617-701-8792. PSI examination support uses 855-340-0093.

Where is the Massachusetts Cosmetology Board office?

The current Mass.gov address is Division of Occupational Licensure, One Federal Street, Suite 600, Boston, MA 02110-2012. Confirm the correct visit or mailing method before traveling or sending documents.

How do I check a Massachusetts cosmetology license?

Use the official Check an Occupational Board License service. Search by complete license number or legal name, open the detailed result and verify the credential type, status, expiration and business information.

Does Massachusetts use ePLACE or eLIPSE for cosmetology?

Massachusetts announced that ePLACE access for the Board would end July 29, 2026 at 5:00 p.m. Eastern and that eLIPSE was scheduled to open August 3 at 8:00 a.m. Eastern. Check the transition notice because older Mass.gov pages may still mention ePLACE.

How much is Massachusetts cosmetology license renewal?

The listed renewal fee for a registered cosmetologist, manicurist or aesthetician is $68. A $57 late-renewal fee is added after expiration, and online convenience charges may also apply.

When does a Massachusetts cosmetology license become lapsed?

The license becomes lapsed when it has not been renewed within three years of expiration. Lapsed cosmetology reinstatement requires the applicable application and written-practical examination route.

How many questions are on the Massachusetts cosmetology theory test?

The current PSI guide lists 110 scored questions and 10 non-scored experimental questions, for 120 total items. Test takers receive 120 minutes.

What score is needed to pass the Massachusetts cosmetology exam?

The PSI guide states that a test taker must score at least 70% to pass the National Master Cosmetology Theory Test.

How many members are on the Massachusetts Board of Cosmetology?

Massachusetts General Laws establish nine Board seats: eight licensed-industry members and one representative of the general public.

Final Massachusetts License Checklist

  • Use the official name: Board of Registration of Cosmetology and Barbering.
  • Call 617-701-8792 for licensing and Board-rule questions.
  • Use One Federal Street, Suite 600 as the current Boston address.
  • Check the public license record before hiring, working, booking or enrolling.
  • Search the individual and salon, shop, booth or school separately.
  • Follow the August 2026 ePLACE-to-eLIPSE transition notice.
  • Review the base fee, $57 late charge and online convenience fee.
  • Contact the Board when a license is more than two but less than three years expired.
  • Use the lapsed-license and written-practical exam route after three years.
  • Save every submission, receipt, PSI email and updated public-license result.

Independent-site notice: board-of-cosmetology.org is not the Commonwealth of Massachusetts, DOL, the Board of Registration of Cosmetology and Barbering, MyMassGov, eLIPSE, ePLACE or PSI. Official state records, laws, examination instructions and Board decisions control.